Online Service Case Study

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  • CLIENT Funeral Homes Web
  • TYPE Existing Business
  • LAUNCH DATE May, 2010
  • FIRST CLIENT May, 2010
  • SERVICES Website Design, Hosting, Content Manager, Custom Development
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I interviewed over a half-dozen prospects when I sought a web developer for my new project. I’d been burned once before with a developer who outsourced work, had terrible communication skills and never set a deadline he couldn’t miss. I was determined not to make the same mistake again. When I first spoke with Desiant, it was clear to me they understood the scope of my needs; even better when they came back with a very reasonable quote. Thinking it too good to be true, I contacted a number of their clients asking for candid, honest input and...
- Mat Dawson, Funeral Homes Web
Integration
Integration

CHALLENGE

Funeral Homes Web wanted to reach out to local funeral homes and offer web casting services along with their existing product lines. They needed a system that allowed an easy way to set up each client and web cast. There was also a need for large file storage and integration of the web casting service.

APPROACH

Matt from Funeral Homes Web already had a layout and some of the data structures already planned out. We sat down with him to fill in the missing pieces and include some more features.

We set up the database for client and web cast management and designed the initial home page. As the project progressed we added more functionality. We added the ability to add more pages to the default home and web casting pages for each client. Options for customizing the design make it possible to create unique website's for each web casting client.

To solve the large file storage issues we decided to use Amazon Web Services. We integrated AWS into the back-end of the system to seamlessly store and retrieve large images and video files.

Later, we needed to add a notification system for each client. Using a third-party email system that can take care of all the SMAP related issues was the best option. By using the API, we were able to link the website together with the list management and email campaign functionality we needed from MailChimp.

RESULTS

Funeral Homes Web now has several clients set up on their system. They are not only offering webcasting services, but now offer template-based websites, hosting and email. We are constantly adding more features to the website to improve the user experience.

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